Santosh Varier
Facility Management Leader | Driving Sustainable Excellence | Transforming Operations with Agility | Championing Net Zero Initiatives | Passionate About Technology | Creating Impactful Workplaces | Guided by Empathy
- Role
- Head of Administration at Mashreq
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Santosh Varier
With more than 2 decades of extensive experience, I have built a versatile skill set…
Experience
Head of Administration
Sep 2025 — Present · Bengaluru, IN
Accountable for leading enterprise-wide administration across Mashreq Global Network (India, Pakistan, Egypt), encompassing strategic planning, operational governance, and service delivery excellence. Oversees Mashreqbank General Services and global travel operations, ensuring seamless coordination of facilities, transport, vendor ecosystems, and statutory compliance.Drives administrative transformation through process re-engineering, automation, and digitalization aligned with corporate objectives. Leads budgeting, financial analysis, and cost optimization initiatives in collaboration with HO Finance. Manages end-to-end facilities operations—housekeeping, security, events—while ensuring adherence to IT/Software regulatory frameworks via government/legal liaison.Owns vendor lifecycle management across travel, cafeteria, transport, and maintenance, with performance evaluation based on SLA, cost-efficiency, and service quality. Governs inventory and asset lifecycle, ensuring STPI/Bonding compliance, asset tracking, and disposal protocols. Validates invoices against POs and ensures timely, compliant payment execution.Oversees global travel desk operations including ticketing, forex, insurance, visa, and accommodation across all Mashreq locations. Champions HSE, workplace safety, and risk mitigation. Ensures audit readiness, internal controls, and regulatory alignment across jurisdictions. Holds decision-making authority over procurement, vendor negotiations, process design, budget execution, and contract governance. Acts as a strategic enabler, ensuring administrative functions scale with business growth and operational complexity.
Education
Indira Gandhi National Open University
Master of Arts, Tourism Management
2004 — 2006
The Global Open University
Master of Science (MSc), Counseling & Psychotherapy
2008 — 2011
Oriental School of Hotel Management
Diploma, Hotel Management
1999 — 2002
Welingkar Institute of Management
PGDBM, Business Administration and Management, General
2013 — 2016
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