Santosh Rao
Project Director Enterprise Transformation @Publicis Groupe
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WORK HISTORY
Project Director Enterprise Transformation @Publicis Groupe
London, GB
Spearheaded Global Capability Center (GCC) Transformation across 5 Hubs by realigning Focus to Strategic Innovation & Digital Product Ownership- Drove GCC Evolution from Cost Arbitrage to Strategic Value Creator; Built Deep-Tech Capabilities Across 11 Functional Areas to improve margins by 11%- Led Digital and Operating Model Transformation of 5 GCC’s, Implementing Agile Product Squads and Enterprise-wide Intelligent Automation toolsets on Tier 2 & 3 assets- Elevated the talent profile by moving beyond basic operational support to acquiring Deep Tech Expertise (e.g, AI/ML, Cloud Engineering) to build future capabilities- Design and implement COO’s ‘dream’ Mission Control Dashboard fed by live KPI reporting of Financial, Resourcing, Quality- and Utilization metrics- Championed an Effort-based Rate Card strategy supplemented by market research to improve cost transparency and decision-making.
EDUCATION
Hochschule Esslingen - University of Applied Sciences
MSc., Automotive
Manipal Institute of Technology
BE-Mechanical, Automotive Engineering Technology
SKILLS
ABOUT SANTOSH RAO
Senior Transformation professional with multi-sector experience across automotive, oil & gas and consulting. Led location and capability strategy across multiple global locations, rationalising delivery into five strategic hubs using data-led insight, market research, and operational execution.Strong background in regulated, safety-critical environments, bringing disciplined transformation, cost optimisation and scalable delivery models transferable across sectors.Experienced European leader with business fluency in German language, with deep hands-on delivery in UK, Germany and India, operating effectively within structured, works-council environments while maintaining global alignment and pace.Key strengths include:• Operating model & GBS transformation• Project Management & Technical Sales• Global hub and capability design• Rate-card optimisation & effort modelling• Automation & AI-enabled delivery• Executive stakeholder & ExCo partnership
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