Santoshi Roy

Senior Process Associate @ Tata Consultancy Services | Masters in Banking & Finance

Role: Senior Process Associate at Tata Consultancy Services
Location: Mumbai, MH, IN
LinkedIn followers: 500 followers

OperationsView LinkedIn profile

About Santoshi Roy

A Senior Process Associate at Tata Consultancy Services, working on various projects…

Experience

Senior Process Associate
Tata Consultancy Services
Jan 2024 — Present · Mumbai, IN
Effectively manage and guide a team of analysts, ensuring timely and accurate execution of onboarding and offboarding tasks-Provide mentorship, training, and performance feedback to drive team excellence and accountability-Streamline workflows, monitor metrics, and identify areas for process improvement and skill development- Drive analytical rigor through the creation of RCA, FMEA, and CTQ documents to identify root causes, assess risks, and define quality parameters aligned with business goals.*US Onboarding & Offboarding- Facilitate end-to-end onboarding and offboarding processes for US employees while ensuring adherence to organizational policies and compliance requirements-Coordinate documentation, system access, and necessary formalities in collaboration with cross-functional departments-Support employees throughout transitions with clear communication and a professional approach-Conduct exit interviews and gather insights to support continuous process and culture enhancement- Oversee background verification checks, ensuring timely and accurate completion- Maintain strict confidentiality and uphold a positive employee experience at every stage.

Contact information

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Current company

Tata Consultancy Services

IT Services and IT Consulting · 726K employees · Founded 1968 · Mumbai, India

Tata Consultancy Services (TCS) is the technology partner of choice for industry leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence, and customer service. It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence. Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 55 countries and 202 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients – helping them emerge as perpetually adaptive enterprises. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today. TCS sponsors 14 of the world’s most prestigious marathons and endurance events, including the TCS New York City Marathon, TCS London Marathon and TCS Sydney Marathon with a focus on promoting health, sustainability, and community empowerment. Caution against fraudulent job offers: TCS doesn’t charge any fee throughout the recruitment process. Refer here: https://www.tcs.com/careers/india/recruitment-fraud-alert

tcs.com

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