Santoshi Majhi
Senior Growth & Renewals Manager | B2B SaaS & AI | 90%+ Customer Retention | ARR Growth & Churn Reduction | Client Success & Market Strategy | Conversational & Generative AI | 6+ Yrs Experience
- Role
- Growth Manager at Gravitas Ai
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Santoshi Majhi
Hi, I’m Santoshi Majhi - an Assistant Manager - Sales at RheinBrücke, a premium partner…
Experience
Growth Manager
Jan 2022 — Present · London, GB
My role entails collaborating cross-functionally with various departments, including Engineering, Design, Analytics, Product Management, Operations, and Marketing, to devise and implement growth initiatives- I am accountable for managing a diverse range of projects aimed at driving metrics and developing new strategies to increase inbound revenue for the company, such as price negotiations and promotional offers- To retrieve, manipulate, and visualize data, I utilize various data analysis tools, including MySQL, Hubspot, Zoho, and advanced Excel coding to create key performance indicators, cascade reports, and documentation- My focus is on customer and user acquisition, activation, retention, and up-selling- To ensure the effective onboarding of new clients and prospects, I meticulously plan, prepare, and identify all requirements for building a compelling use case that can be used in presentations, live demos, implementation, installation, and training- I possess a comprehensive understanding of online marketing channels, such as Zoho Campaigns, Apollo.io, Lusha, Facebook ads, SEO, PPC, and PR- I have created an infrastructure that enables analysis of user behaviour, experimentation, and targeted promotions through WhatsApp automated campaigns- Additionally, I have established robust success criteria for clients participating in free trials, ensuring that they derive value from the tool and provide positive feedback at the end of the pilot- As a key account manager for onboarded clients, I am committed to providing exceptional service and support- For further information about my work, kindly visit https://gravitas.ai/.
Education
St Joseph's Institute of Management
PGDM, Marketing & Finance
2017 — 2019
RAJIV GANDHI UNIVERSITY OF KNOWLEDGE TECHNOLOGIES, NUZVID
Bachelor of Technology - B.Tech, Computer Science Engineering
2012 — 2016
RAJIV GANDHI UNIVERSITY OF KNOWLEDGE TECHNOLOGIES, NUZVID
Pre University Course, M.Bi.P.C
2010 — 2012
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