Santosh Adsul
Senior VP, Trust & Assurance Backbone @ ONDC | Building Confidence in Open Digital Commerce | Shaping Trust as Infrastructure
- Role
- Senior Vice President at Open Network For Digital Commerce (ONDC)
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Santosh Adsul
How do you build trust and confidence in an open, unbundled network?That’s the question driving my work at ONDC.My focus is on creating and implementing the Trust & Assurance Backbone — a first-of-its-kind function that integrates technology, operations, risk, and governance. It’s not just about designing frameworks, but about delivering trust as infrastructure, making it something lived in practice, not just written on paper.What excites me most is the impact this has on real people. Embedding trust at the core of ONDC means that individual buyers, small sellers, and large platforms can all participate with confidence. It creates fairer opportunities, a level playing field, and a foundation for sustainable growth.I thrive at the intersection of systems thinking and execution: shaping models, driving implementation, and ensuring open networks scale with reliability, integrity, and confidence.Always open to conversations on trust, digital public infrastructure, and the future of open networks.
Experience
Senior Vice President
Open Network For Digital Commerce (ONDC)
Sep 2025 — Present · New Delhi, IN
Education
University of Mumbai
Bachelor of Engineering (B.E.), Information Technology
Sathaye College
HSC, Science
Symbiosis Centre for Distance Learning
PGDBA, Finance
Skills
- Team Management
- Software Design
- Aix
- Process Optimization
- Iso 27001
- Sql
- Microsoft Sql Server
- Software Project Management
- Crm
- Vendor Management
- Software Development Life Cycle (Sdlc)
- Business Process
- Software Development
- Technology Implementation
- Pl/Sql
- Customer Relationship Management (Crm)
- Business Process Improvement
- Process Improvement
- Requirements Gathering
- Business Analysis
- Java
- Software Implementation
- Performance Tuning
- Sdlc
- Solution Architecture
- Business Process Design
- Project Management
- Business Requirements
- Rfp
- Indirect Taxation
- Software Estimation
- System Maintenance
- Service Level Agreements
- Proposal Evaluation
- User Acceptance Testing
- Proposal Preparation
- Db2
- Unix
- Requirements Analysis
- Six Sigma
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