Santosh Sk

About Santosh Sk

I lead end to end Workplace and Employee Services operations for global organizations, ensuring seamless delivery of facilities, transport, security, pantry, and vendor-managed services while maintaining compliance, cost efficiency, and employee experience.With 14+ years of experience across large corporate environments and GCCs, I specialize in operational excellence, vendor governance, budgeting (CAPEX & OPEX), policy implementation, and process improvement, delivering measurable outcomes including cost savings and service optimization.Currently working as Manager Workplace Services at Stellantis Digital Hub, I partner closely with HR, Finance, IT, and business leadership to manage complex operations, transport programs, audits, and business continuity initiatives.I bring a strong process mindset and hands-on experience with ERP tools, SAP, Concur, MIS, and service workflows, and am actively building capability in ServiceNow / ITSM to further drive digital transformation in workplace and employee services.Core strengths include:Workplace & Facilities OperationsTransport & Cab Program ManagementVendor & Contract NegotiationsBudgeting, Cost Control & OptimizationCompliance, Audits & BCPEmployee Experience & Service DeliveryProcess Documentation, MIS & Dashboards

Experience

1. Manager Workplace Services

   Stellantis

   Jul 2025 — Present · Hyderabad, IN

   Lead end to end workplace operations including facilities, transport, security, pantry, housekeeping, and vendor-managed services for a large corporate setupOwn transport governance, routing, policy formulation, audits, and stakeholder communication through structured committeesDrive vendor sourcing, commercial negotiations, contract finalization, renewals, and SLA governance, achieving measurable cost optimizationManage CAPEX & OPEX budgets, monthly provisions, MIS, and trackers to ensure financial discipline and transparencyPartner with HR, Finance, IT, and business leaders to support employee services, audits, onboarding, and compliancePlay a key role in BCP, incident management, emergency response planning, and safety drillsLead documentation of SOPs, process manuals, and operational dashboards to improve service consistency

Education

• Symbiosis

  Master’s Degree, Customer Relationship Management

  2009 — 2011

• Osmania university

  B.Com, Business/Commerce, General

  2005 — 2008

Skills

• Business Development
• Negotiation
• Soft Services
• Customer Service
• Administrative Assistants
• Facilities Management
• Vendor
• Microsoft Excel
• Customer Relations
• Administrative Work
• Team Leadership
• Interviews
• Project Planning
• Coordination
• Sourcing
• Process Scheduler
• Hospitality
• Personnel Management
• Vendor Relations
• Teamwork
• Team Management
• Excel
• Performance Management
• Operations Management
• General Administration
• Employee Relations
• Contract Negotiation
• Start-Ups
• Budgets
• Facility Management
• Conferences
• Public Relations
• Microsoft Office
• Time Management
• Vendor Management
• Management
• Team Building
• Leadership
• Event Management
• Mis