Santosh R.

IT Manager @Vivanta By Taj

Aurangabad, IN

Benchmarked, analysed, reported on, and made recommendations for the improvement and growth of the IT infrastructure and IT systems\\\\n*Communicated updates, service times and usage best practices throughout the company\\\\n*Confirmed effectiveness of solutions by interacting with user base and understanding their challenges\\\\n*Defined and implemented disaster recovery and backup procedures for systems managed by the team\\\\n*Established and managed to budget comprising ongoing operations and upgrades to systems\\\\n*Kept up to date on industry developments and best practices\\\\n*Maintained quality of service by establishing and managing to organizational standards\\\\n*Managed financial aspects of the IT Department, including purchasing, budgeting, and budget review\\\\n*Negotiated and administered vendor, outsourcer, and consultant contracts and service agreements\\\\n*Oversaw provision of end-user services, including help desk and technical support services\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

DR BABASAHEB MARATHAWADA UNIVERSITY

Bachelor's degree