Santosh Prajapati
Program Manager @AQM Technologies
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WORK HISTORY
Program Manager @AQM Technologies
Mumbai, IN
Successful IT Transformations: Led large-scale IT transformation projects for international clients such as Gulf Insurance Group (GIG) and Solidarity B.S.C.(Bahrain), as well as for domestic clients like Aditya Birla Health Insurance, DICGC (subsidiary of RBI), and VFS Global Services.• Domain Expertise: Worked across diverse domains and projects including Insurance (Health, Motor, Liability, Travel, Property, Engineering), Finance, Logistics, and E-Commerce.• Comprehensive Planning & Execution: Test Strategy development, Effort Estimation, Test Planning/ Scheduling, Risk Management, Managing Change Requests.• Stakeholder Management: Conducted Kick-Off meetings, publishing project health status updates and ensured clear communication with stakeholders.• Continuous Improvement: Regularly audited testing processes, recommended improvements, and contributed to organizational audits.• Training & Demos: Delivered client and end-user training, product demos, and functional test scenario reviews.• Quality & Compliance: Conducted \"Standardisation Testing and Quality Certification (STQC)\" and supported CMMi 3 Services process implementation and audits.• Talent Acquisition: Actively participated in the talent acquisition process, contributing to team growth and expertise.
EDUCATION
Rizvi College of Arts, Science and Commerce
High School, Commerce
Fatima High School
High School, Business/Commerce, General
Dr. Ambedkar College Of Law
Bachelor's Degree, Bachelor of Commerce (B.Com)
ABOUT SANTOSH PRAJAPATI
Results-Driven Testing and Program Management Professional 18+ years of experience in software testing, test management, and program delivery• Extensive Experience: Led end-to-end transformation testing projects across Life/General Insurance sectors for both Indian and overseas clients.• Testing Expertise: Proficient in manual, automated testing, performance, security, and accessibility testing.• Domain Knowledge: Expertise in working with Policy Administration Systems (PAS), MSD 365 Finance & Operations, CRM, and E-Commerce applications.• Pre-Sales & Client Engagement: Actively involved in pre-sales, RFP response, proposal development, and client relationship management.• Quality Insights: Skilled in analyzing test metrics to assess project quality and progress.• Risk Management: Identifies testing risks and develops effective mitigation strategies.• Resource Allocation: Experienced in managing test environments, tools, and teams across various locations.• Stakeholder Management: Maintains strong relationships with onsite and offsite teams, stakeholders, vendors, and clients.• JIRA Expertise: Expert in JIRA Software (Cloud) Administration, successfully implementing test management, defect management, and requirement management for diverse clients.
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