Santosh Pandey
Associate Director DC Operations @ COMPANY-NTT Data | [email protected] | Thane, Maharashtra, India
- Role
- Associate Director, Data Center Operations at NTT Global Data Centers
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Santosh Pandey
Results-driven IT leader with over 23 years of rich experience in data center operations,…
Experience
Associate Director, Data Center Operations
Jul 2024 — Present · IN
Roles & Responsibilities -* Led a high-performing team of 10+ professionals across IT, network, and facilities operations, ensuring round-the-clock data center functionality and seamless cross-departmental coordination for uninterrupted service delivery.* Partnered directly with the VP – Operations to shape and implement strategic plans, drive enterprise-level initiatives, and translate business requirements into operational roadmaps for scalable data center infrastructure.* Maintained 99.99%+ uptime by implementing proactive maintenance, real-time performance monitoring, and redundancy planning across all data center systems, safeguarding business continuity and client satisfaction.* Spearheaded planning and execution of network and IT infrastructure upgrades, achieving zero-downtime integration while enhancing system efficiency and future-proofing operations.* Successfully led internal and external ISO and 27001 audits, ensuring full regulatory compliance, robust security frameworks, and best-in-class operational integrity across the facility.* Managed Capex and Opex budgeting, while negotiating and overseeing vendor contracts and SLAs to maximize cost-efficiency, elevate service quality, and drive sustainable value for the organization.
Education
Mumbai University Mumbai
Batchelor's
1997 — 2001
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