Santosh Nair
Sr Manager at Capgemini
- Role
- Sr Manager at Capgemini
- Location
- Thane, MH, IN
- LinkedIn followers
- 500 followers
About Santosh Nair
Service Delivery and Program management professional with proven track record…
Experience
Sr Manager
Aug 2012 — Present · Mumbai, IN
Head Global Center of Excellence for IMOCLead the standardisation of Service Delivery across 3 Delivery CentersProgram Managed the implementation of Run Book AutomationImproved the delivery metrics by 70 %+Delivered on Service Stabilisation for a large account in three months
Education
University of Mumbai
BSc, Chemistry
1987 — 1990
Skills
- Sdlc
- Solution Architecture
- Business Intelligence
- Virtualization
- Team Management
- IT Service Management
- Service Delivery
- Business Analysis
- Global Delivery
- Resource Management
- Vendor Management
- Project Management
- Pre-Sales
- Infrastructure
- Offshoring
- IT Strategy
- Program Management
- Outsourcing
- IT Operations
- Pmp
- Leadership
- Requirements Analysis
- Software Project Management
- Itil
- Erp
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