Santosh Muddapu
Client Relationship Manager | Customer Success & Retention | Building long-term client partnerships
- Role
- Manager Client Relations at O2f Info Solutions Private Limited
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Santosh Muddapu
Human Resources professional with 7 Years of experience specializing in Technical Recruitment, Talent Acquisition, Client/Stakeholder Management, and Team Leadership. Demonstrated expertise in managing end-to-end recruitment cycles, driving strategic hiring initiatives, optimizing recruitment processes, and building strong relationships with clients and internal stakeholders. Proven ability to lead recruitment teams, manage key client accounts, and contribute to organizational growth through improved hiring quality, reduced turnaround time, and strong revenue generation.HIGHLIGHTS:Technical Recruitment Manager working closely with BDMs, Delivery Managers, and recruitment teams to ensure timely and efficient fulfillment of new client requirements.Skilled in building and maintaining strong relationships with key stakeholders including clients, hiring managers, and candidates.Extensive experience in the end-to-end recruitment lifecycle, including sourcing, screening, interview coordination, and offer negotiation.Established recruitment processes and systems to improve quality of hire, reduce TAT, and optimize hiring costs using HR tools, technology, and standardized workflows.Responsible for delivering team performance metrics (weekly, monthly, quarterly) to leadership, covering team leads’ and recruiters’ productivity and outcomes.Designed and implemented employee engagement and retention programs for internal recruitment teams.Expertise in generating daily, weekly, and monthly reports on submissions, placements, and client rejections to support data-driven decision-making.Provide training, coaching, and capability development for internal teams on hiring best practices, recruitment strategies, and technology tools.Strong leadership experience in team management, including requirement allocation, setting team goals, monitoring performance, and driving results.
Experience
Manager Client Relations
O2f Info Solutions Private Limited
Apr 2022 — Present · Hyderabad, IN
Education
Acharya Nagarjuna University
Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General
2016 — 2018
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