Santosh Kumar Ramachandran

About Santosh Kumar Ramachandran

I am a Technical Product Owner with 12+ years of IT experience, including 5+ years in progressive Business Analysis and Product Ownership roles, delivering global, transaction-based enterprise information systems.In my current role, I act as a team-facing Product Owner for a global enterprise application used across multiple regions. I own end-to-end backlog accountability across features, non-functional requirements, BAU work, technical debt, and delivery ceremonies, working closely with cross-functional delivery teams.My focus is on outcome-driven product ownership—defining product priorities, making trade-offs between customer impact, delivery risk, and technical constraints, and ensuring release readiness. I use usage and adoption metrics to guide prioritisation, deprioritise low-value functionality, and focus delivery on high-impact user journeys.I regularly identify cross-system dependencies and communicate risks and sequencing constraints to support informed planning and decision-making. Alongside delivery, I actively contribute to Product Owner and Product Management communities by sharing practical backlog governance and delivery practices.My background spans enterprise platforms, analytics, integrations, and regulated environments. I bring a customer-centric mindset, clear stakeholder communication, and a disciplined approach to technical product ownership focused on delivering value at scale.

Experience

1. Principal Product Manager Product Owner

   Syneos Health

   Jul 2024 — Present · Salem, IN

   Accountable for end-to-end delivery readiness and requirement quality for enterprise platforms used across multiple business functions.• Operate in a hands-on Product Owner capacity, owning backlog refinement, user story definition, UAT coordination, and release execution.• Translate complex business needs into clear, testable functional requirements and acceptance criteria within Agile SDLC.• Work closely with business stakeholders and Product Lead to manage scope, priorities, dependencies, and delivery risks.• Collaborate with UX designers to review wireframes, validate workflows, and ensure usability before development sign-off.• Partner with engineering and QA teams to clarify requirements, support design decisions, and ensure testability and coverage.• Ensure requirements traceability and support audit readiness through RTM, reviews, and release documentation.• Review and validate job aids and training materials prepared by the learning management team to ensure alignment with released functionality.

Education

• Sona College of Technology

  Engineer’s Degree, Electrical, Electronics and Communications Engineering

• Kendriya Vidyalaya

  Middle School

• Sri vidhya mandir

  High School