Santosh Kumar Jha

Food and Beverage Manager (Hod) @The Landmark, A Jdv By Hyatt Hotel

Kanpur, IN

Strategic Menu Planning: Developed and curated menus to meet diverse customer preferences, optimizing offerings for both taste and profitability.Inventory Management: Implemented efficient inventory control systems, minimizing waste and ensuring consistent supply of quality ingredients.Cost Optimization: Executed cost-effective strategies, achieving financial objectives while maintaining high standards of food and beverage quality.Staff Training and Leadership: Led a dynamic team, providing training and guidance to enhance skills, foster teamwork, and deliver exceptional customer service.Vendor Relationship Management: Cultivated and maintained strong relationships with vendors, ensuring timely and reliable product deliveries while negotiating favorable terms.Guest Experience Enhancement: Implemented initiatives to elevate guest experiences, resulting in positive reviews and repeat business.Financial Target Achievement: Consistently met or exceeded financial targets through effective budgeting, pricing strategies, and revenue-generating activities.Work Environment Cultivation: Created a positive work environment by fostering open communication, recognition programs, and continuous improvement initiatives.Innovative Marketing: Developed and executed marketing strategies to promote food and beverage offerings, driving revenue growth and expanding customer base.

Alison

Diploma in Hospitality Management, Hospitality Administration/Management

Calcutta University, Kolkata

Bachelor of Commerce (B.Com.), Business/Commerce, General

Contemporary Training Academy - Kolkata

Advance Certificate in Aviation and Hospitality Management, Hospitality Administration/Management