Santosh Kumar
Assistant Housekeeping Manager @The Indian Hotels Company Limited (IHCL)
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WORK HISTORY
Assistant Housekeeping Manager @The Indian Hotels Company Limited (IHCL)
EDUCATION
Madurai Kamaraj University
BSC Hotel Management
ABOUT SANTOSH KUMAR
With 9 years in the hospitality industry, our team at Trident Hotels has focused on delivering exceptional guest experiences and maintaining operational excellence. As a Housekeeping Supervisor, I contribute to managing a large number of rooms while ensuring the highest standards of cleanliness, hygiene, and service. My expertise spans housekeeping operations, including inventory control, linen management, and staff training, aligned with industry best practices. Previously with The Oberoi Group, I supported initiatives to improve guest satisfaction and operational efficiency. By fostering a collaborative and inclusive work environment, I enabled teams to succeed and adapt within fast-paced settings. Leveraging strong analytical and problem-solving skills, I continue to work closely with management to address challenges, resolve concerns, and maintain competitive, guest-focused operations.
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