Santosh Kumar
Commerce Graduate | Insurance | Accounts Receivable | O2C | Cash Application | Reconciliation | Banking Professional 4o
- Role
- Assistant Manager at EXL
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Santosh Kumar
Finance & Accounting professional with 10+ years of experience in Cash Application, Bank…
Experience
Assistant Manager
Aug 2024 — Present · Jaipur, IN
Leading a team of 15 members in cash application, unapplied cash, and reconciliationManaging unapplied cash, reducing outstanding balances, and ensuring timely cash applicationPreparing dashboards and reports to analyze cash flow discrepancies and improve accuracyMonitoring key performance indicators (KPIs) and ensuring SLA adherence, timely issue escalation, and resolutionProcess Improvement:Conducting Root Cause Analysis (RCA) to identify and resolve cash application and reconciliation discrepanciesStreamlining reconciliation processes to improve efficiency and accuracyImplementing Lean Six Sigma methodologies to standardize and enhance work proceduresBuilding a High-Performance Team:Coaching, mentoring, and providing feedback to improve team performance and skill developmentManaging conflict resolution and implementing effective delegation strategiesDriving performance appraisals and continuous improvement initiatives to enhance operational efficiencyStakeholder & Client Engagement:Effective communication with internal and external stakeholders to align financial operationsManaging client expectations by ensuring timely and accurate cash application processesPrioritizing tasks, stakeholder mapping, and process optimization to enhance service delivery
Education
Delhi University
Bachelor of Commerce - BCom, Commerce
Jharkhand Police
High School Diploma
Delhi University
Bachelor of Commerce - BCom, Business/Commerce, General
CBSE
High School Diploma
Delhi University
B.com, Commerce
2011 — 2014
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.