Santosh Kumar

About Santosh Kumar

Experienced Sales Executive to Retail Store Manager with a 14 years demonstrated history…

Experience

1. Sr Store Manager

   Benetton Group

   Feb 2021 — Present · IN

   1-Responsible for sales and bottom line profits of the store.2-Assisting a work force, includes resolving all staff conflicts, rosters, hiring and training new staff.3-Conduct regular store meetings and encourage store employees to take ownership for their performance and career development plans.4-Regular tracking of ticket size and converting foot-falls into actual sale of the store.5-Distributing weekly/monthly targets to staff.6- Ensuring the adherence to SOP\'s of company.7-Increasing sales with excellent customer service levels and developing good relationships with regular customers.8-Analyzing sales figure and merchandising reports on regular basis for better profitability and stock availability.9-Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing.10-Communicating appropriately with corporate office, regional/area manager, merchandisers and others as necessary to make them aware of merchandise levels, supply needs, human resource matters, visual merchandising and other issues.11-Reviewing monthly P&L statements and taking the initiative to lower store operating costs, wherever appropriate.12-Actively participating in the selling process during peak time.13-Ensuring attractive merchandise display and overall store layout. Ensure interior and exterior of the store is maintained as per company standard.14-Protecting employees and customers by providing a safe and clean store environment.

Education

• North East Frontier Technical University (NEFTU)

  Bachelor of Commerce - BCom, Business/Commerce, General

• North East frontier technical University

  Bachelor of Commerce - BCom, commerce

  2016 — 2018

• Anandilal poddar college of commerce

  H S C, Commerce

  2002 — 2003