Santosh Santosh Kumar Jha Jha
Service Delivery Head @Tata Consultancy Services
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WORK HISTORY
Service Delivery Head @Tata Consultancy Services
Delhi, IN
Leading Automation and Digital Transformations with business-as-usual support for few of the leading pharma companies
EDUCATION
Indian Institute of Foreign Trade
MBA, International Business
Shivaji University
B.E, Electronics and Communications Engineering
Indian Institute of Technology, Delhi
CTO Certificate Program, Information Technology transformation and strategies
SKILLS
ABOUT SANTOSH SANTOSH KUMAR JHA JHA
At Tata Consultancy Services, my commitment revolves around pioneering IT service delivery with a strategic approach to governance and agile methodologies. The team and I have driven substantial growth, particularly in client base expansion and fortifying major accounts with exceptional service quality. Key to our approach is championing a culture of continuous learning, improving operational efficiency, and nurturing client partnerships.Steering complex projects to successful, timely conclusions is at the heart of my role as Global Service Delivery Owner, establishing trusted advisory relationships. Business development is a strong focus; I utilize my expertise in IT governance and risk management to identify new opportunities, contributing significantly to revenue growth. Our accomplishments include a headcount increase of over 500 in the last two years, thanks to cost optimization strategies implemented in Tier-2 cities.
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