Santosh Gupta
Service Delivery Manager at CMA CGM | Maritime Claims | Legal Department
- Role
- Service Delivery Manager at CMA CGM
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Santosh Gupta
Specialized in providing general insurance claims service with 15+ years of experience in the insurance sector, bringing deep expertise in Claims Management, MIS (Management Information Systems), and Administration across multiple geographies. Proven track record in multinational environments, successfully managing end-to-end claims and administrative operations. Adept at leading cross-functional initiatives, driving process improvements, and enhancing operational efficiency. Experienced people leader with a strong focus on automation and BOT development to reduce manual effort, streamline workflows, and improve productivity.
Experience
Service Delivery Manager
Sep 2025 — Present · Mumbai, IN
Maritime Claims | Legal Department
Education
Mumbai University Mumbai
Bachelor's degree, Business/Commerce, General
2008 — 2010
University of Mumbai
Bachelor’s Degree, Business/Commerce, General
2010 — 2010
Skills
- Travel Insurance
- Motor Claims
- Qualified Retirement Plans
- Defined Contribution
- Sql
- Retirement
- Ado.net
- Insurance Claims
- Retirement Benefits
- Insurance Pension
- Pensions
- Employee Benefits
- Self Directed Ira
- Individual Pension Plans
- Roth Ira
- 403 B
- 401k
- Small Claims
- Claim
- Pension Administration
- Mis
- Microsoft Office
- 401k Rollovers
- Defined Benefit
- Iras
- Client Services
- Pension Schemes
- Traditional Ira
- Pension
- Claims
- Insurance
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