Santiago R.

About Santiago R.

For 10 years, I\'ve been dedicated to building exceptional workplaces through strategic HR leadership. My journey has been defined by a passion for empowering employees, driving organizational growth, and ensuring compliance. From managing full-cycle recruitment to navigating complex employee relations, I bring a wealth of experience and a commitment to creating positive, productive environments. I thrive on solving challenges and delivering impactful HR solutions that contribute to business success

Experience

1. Human Resources Manager

   Old Town Baking Company

   Mar 2024 — Present

   Talent Acquisition Specialist: Successfully managed end-to-end recruitment, from job description creation and strategic sourcing to efficient onboardingBenefits & HR Operations Manager: Successfully administered employee benefits and maintained compliant HR records, ensuring smooth HR operations.Employee Relations Partner: Built strong employee relationships by providing comprehensive support, resolving concerns, and ensuring policy adherence.Performance & Development Facilitator: Supported performance management processes and contributed to employee development initiatives.HR Compliance & Legal Advisor: Expertly navigated federal, state, and local employment laws, guiding to mitigate risk and ensure compliance.Payroll & Compensation Administrator: Managed accurate and timely weekly payroll processing, effectively resolving employee inquiries.Training & Development Coordinator: Implemented impactful training programs to enhance employee skills and organizational capabilities.Employee Engagement Champion: Developed and executed initiatives that fostered a positive, inclusive, and engaged workforce.Employee Relations Investigator: Conducted thorough and impartial investigations to resolve workplace issues fairly and effectively.Leave & Workers\' Compensation Expert: Managed complex Workers\' Compensation and Leave of Absence cases, ensuring compliance and providing crucial employee support.Safety Program Development & Management: As Safety Committee Manager, developed and implemented a safety incentive program, reducing accidents and increasing employee engagement in safety practices.

Education

• California State University-Dominguez Hills

  Bachelor of Arts (BA), Psychology

• Chaffey College

  Art/Art Studies, General

• Norco High school

  High School Diploma, General studies and Computer Science

• California Baptist University

  Master of Business Administration - MBA, Business Administration and Management, General

• Orange Coast College

  Associate of Arts (AA), Psychology

• California Baptist University

  Master of Business Administration (M.B.A.), Organizational Leadership and Mangement

Skills

• Customer Service
• Research Design
• Student Counseling
• Youth Mentoring
• Employee Relations
• Social Psychology
• Conflict Resolution
• Training
• Musicians
• Payroll
• Applied Behavior Analysis
• Employee Training
• Time Management
• Parent Education
• New Hire Orientations
• Powerpoint
• Microsoft Excel
• Microsoft Office
• Technology
• Hris
• Admissions Counseling
• Research
• Career Counseling
• Leadership
• Human Resources
• Psychology
• Personnel Management
• Management