Santiago Figueroa
Network/System Engineer
- Role
- Telecommunications Engineer at JVT Advisors
- Location
- Austin, TX, US
- LinkedIn followers
- 500 followers
About Santiago Figueroa
Network/System Engineer with 7 years’ experience who specializes in migrating, designing, deploying and troubleshooting system and network issues. ACCOMPLISHMENTS • Solely implemented a large migration of hardware and content for a large Hospital and surrounding specialty clinics. • In my role with Cerner Corporation, created all healthcare/telecom documentation including routing plans, network maps, and servers with disaster recovery. • Received Cerner Corporations President\'s Award for 2020 Outstanding Employee of the Year. CORE COMPETENCIES Active Listening | Technology Design | Programming | Monitoring | Systems Evaluation | Repairing
Experience
Telecommunications Engineer
Jul 2022 — Present · US
Responsible for day-to-day operational support and management of telecommunications services, network, and infrastructure enterprise-wide.JOB ROLES AND RESPONSIBILITIES:1. Provide operational, technical, and analytical support2. Assist in performing system and network analysis3. Assist in the management of voice and data infrastructure and all related services.4. Define and support telecom-based requirements for internal and external customers.5. Provide technical expertise and project management for call center, business telephone, and telephony hardware and infrastructure.6. Collaborate, coordinate, and communicate across all disciplines and departments.7. Ensure compliance with HIPAA regulations and requirements.8. Demonstrate Company\'s Core Competencies and values held within.9. The position responsibilities outlined above are in no way to be construed as all-encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned, as necessary.10. Please note due to the exposure of PHI-sensitive data, this role is considered to be a High-Risk Role.JOB SCOPE:The incumbent relies on experience and judgment to plan and accomplish goals. The incumbent works under general supervision to review systems and provide technical support. Work with senior-level engineers to assist with escalated issues.
Education
Grand Canyon University
Bachelor's degree, Business Administration, Management and Operations, 3.0
2022 — 2024
Clover Park Technical College
Associate of Arts - AA, Computer Networking and Information Systems Security, 2.96
2012 — 2014
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