Santiago Barrado Campos
Head of Service Amn @SIG Group
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WORK HISTORY
Head of Service Amn @SIG Group
Head of Service AMN (VP of Technical Services North America)| SIG GroupWith over 25 years of experience in technical services and customer support, I currently lead the Technical Services division for SIG Combibloc across North America, overseeing operations in the USA, Canada, Mexico, and Central America.I manage a team of 90 highly skilled professionals across multiple functions, including:Technical Service Managers supervising 40 Field Service Engineers.Project Managers, Spare Parts, Quality, Training, Back Office, Digital and System Technology teams.Key responsibilities and achievements:Driving operational excellence and customer satisfaction in the packaging divisions, with a P&L responsibility exceeding $30M USD annually.Leading strategic initiatives to improve service delivery, efficiency, and profitability.Implementing continuous improvement methodologies to enhance processes and optimize performance across all service areas.Building and developing high-performing teams through a culture of innovation, accountability, and collaboration.With a proven track record in organizational leadership, technical expertise, and customer-focused solutions, I am passionate about driving value for clients while fostering long-term business growth.
EDUCATION
ThePowerMBA
Master of Business Administration - MBA
UPC
Master in Organization and Engineering of Industrial Plant Production and Management (Engiplant)
Comillas Pontifical University / ICADE
Industrial Engineer
SKILLS
ABOUT SANTIAGO BARRADO CAMPOS
Strong background in Service, Project Management and Operations. • Strong organizational, Interpersonal and leadership skills. • Adaptability and ability to work autonomously. • Familiar with working in international projects, in teams of various backgrounds and sensitive to cultural differences. • Ability and experience to perform in a FMCG industry. • Industrial Engineer, Master in LEAN Management, MBA. • Fluent in English, French and Italian, Spanish as a mother tongue. EXCELLENCE IS AN UNACHIEVABLE TARGET THAT WE ALL SHOULD TRY TO GET IN ALL ASPECTS OF OUR LIFE. STEP BY STEP.
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