Angel Santiago
Customer Obsessed
- Role
- IT Av Engineer (Oav) at Amazon
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
About Angel Santiago
Results-driven Information Technology professional with 15 years of experience in higher education. Skilled in systems troubleshooting, installations, and maintenance. In-depth knowledge of excellent customer service and help desk skills.Remote support technologies (Fusion, WhatsUp Gold, Crestron Toolbox, Bomgar). Video conferencing technologies using Cisco codecs and Webex. Microsoft Office365 and Teams support in both Windows and MacOs environments. Foundations in Crestron programming and application technologies.Skilled in A/V networking, Social Media, and Troubleshooting. Master of Business Administration in Computer Information Systems and Bachelor of Science (B.S.) focused in Homeland & Corporate Security from St. Johns University.
Experience
IT Av Engineer (Oav)
May 2023 — Present · Seattle, WA, US
Education
Queensborough Community College of The City University of New York (CUNY)
Associate Degree, Computer Information Systems
2000 — 2003
St. Johns University
Bachelor of Science (B.S.), Homeland & Corporate Security
2008 — 2012
St. John's University, The Peter J. Tobin College of Business
Master of Business Administration - MBA, Information Systems
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