Santhosh R

About Santhosh R

Having 16+ years of IT operation experience:Service management, Data Centre, IT Operation and Backup and Storage End to End to service owner,Capacity management and Risk Management, Follow Agile and ITIL processes.Completed Azure Architect and Design certification recently for the cloud-related service and migration.Gained solid experience in release management, strategic planning, people management, change management, quality improvement, coordination, and leadership. Gained exposure in financial reporting and budgeting.Initiate cost containment processes provide hands-on training and motivate personnel in building strong teams, and lead staff toward maximum potential. Respected team leader.Exhibited proven ability to independently set up technical team operations from scratch.Fostered trust and coordinate with senior management executives, both internal and external.Displayed excellent business acumen by independently monetizing business opportunities.Well-developed oral and written business communication skills. Good listener and motivator with exceptional interpersonal skills. Established competence in customer relations. Detail-minded with a good eye for balance and organization. Skilled and creative in resolving problems.

Experience

1. Service Delivery Manager

   TOCUMULUS

   Apr 2023 — Present · Chennai, IN

Education

• Visvesvaraya Technological University

  BE, Electronics & Communication

  2002 — 2006

Skills

• Linux
• Itil Certified
• Mysql
• Itil
• Networking
• Veritas
• Storage Area Networks
• Netbackup
• Cisco Technologies
• Solaris
• Netapp
• Microsoft Sql Server
• IT Service Management
• Storage
• Data Center