Santhosh Telukuntla
Product Owner @Wells Fargo
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WORK HISTORY
Product Owner @Wells Fargo
Charlotte, NC, US
Defined and owned the product roadmap for an enterprise-scale OMS platform, aligning cross-functional stakeholders and business units around order capture, fulfillment, and post-purchase services.Led Agile squads through the full delivery lifecycle; authored epics, groomed backlogs, and prioritized features based on business impact.Migrated legacy components into containerized microservices using Kubernetes and OpenShift on Red Hat, improving scalability and release velocity.Enabled seamless integration with ERP, WMS, and payment systems, supporting omnichannel order orchestration and inventory visibility.Championed DevOps best practices with CI/CD pipelines (Azure DevOps, Jenkins) and API-first architecture (REST/GraphQL).Defined SLAs, monitored OMS API performance, and improved uptime and resilience under peak load conditions.Reduced customer service escalations by 30% through UX improvements and real-time order tracking feature updates.
EDUCATION
Kennesaw State University
Master of Science - MS
Vignana Bharathi institute of technology,hyd
Bachelor of Technology
T.D.R polytechnic
Diploma in electronics
Ramgiri High School
High School Diploma
ABOUT SANTHOSH TELUKUNTLA
As a Software Automation and Quality Engineer with over 6 years of experience, I specialize in building scalable automation frameworks, ensuring high-quality software delivery, and driving efficiency through intelligent testing and data analytics. I’ve worked across industries including aviation, retail, and finance, developing end-to-end testing strategies using Selenium, RestAssured, and Pytest while integrating CI/CD pipelines with Jenkins and Docker.With a strong foundation in Python, Java, and R, I bridge software testing with data-driven insights—leveraging Power BI, SQL, and AWS to optimize workflows and improve decision-making. My passion lies in combining automation with machine learning and AI to deliver smarter, faster, and more reliable digital solutions.
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