Santhosh Subramaniam
Associate Customer Success Manager at TechnoSpurs
- Role
- Associate Customer Success Manager at Technospurs
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Santhosh Subramaniam
10+ years of experience in online advertising, programmatic media, and social media…
Experience
Associate Customer Success Manager
Aug 2019 — Present · Chennai, IN
an Associate Customer Success Manager at Knorex, I have gained extensive hands-on experience in managing performance-driven digital campaigns across multiple platforms including Programmatic, Facebook, Google Ads, and Bing Ads.Key contributions:Campaign Strategy & Execution: Planned, launched, and optimized multi-channel campaigns to deliver against client KPIs such as ROI, CPL, and engagement. Applied data-driven insights to scale campaigns effectively.Programmatic Advertising: Worked with advanced programmatic platforms for targeted reach, audience segmentation, and retargeting to maximize efficiency and relevance.Paid Media Expertise: Managed campaigns across Facebook, Google Ads, and Bing Ads, ensuring optimal performance through A/B testing, creative analysis, and continuous optimization.Client & Stakeholder Management: Acted as the primary point of contact for clients, ensuring smooth onboarding, consistent communication, and alignment of campaign strategies with business goals.People Management: Supervised and guided team members in campaign execution, reporting, and optimization, fostering collaboration and professional growth.Performance Analytics: Leveraged analytics tools to generate actionable insights, prepare performance reports, and present data-driven recommendations to clients for ongoing improvements.This role strengthened my expertise in digital advertising, client success, and team leadership, while also allowing me to contribute directly to revenue growth and customer satisfaction.
Education
The Kavery Polytechnic College
Diploma, Computer Engineering
2005 — 2008
Coimbatore Institute of Engineering and Technology
Bachelor of Engineering (B.Tech), Information Technology
2008 — 2011
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