Santhosh Kumar Pathmanathan

About Santhosh Kumar Pathmanathan

A highly focused and results-driven AI and Generative AI Delivery Leader with 20+ years of experience delivering enterprise-scale Data, Analytics, AI, and GenAI programs across North America, Europe, and Australia. Proven expertise in establishing global delivery models, AI governance, and execution frameworks for complex, multi-vertical transformations.Certified Business Analytics & Insights Professional (IIMB) with deep experience across AI/GenAI delivery, advanced analytics, customer and marketing analytics, consulting, and digital transformation. Strong track record of translating business strategy into scalable AI roadmaps, building high-performing global teams, and delivering measurable business outcomes. Recognised as a trusted executive partner with strong stakeholder management, executive communication, and decision-making capabilities. Known for authentic leadership, talent development, and the ability to influence across business, technology, risk, and compliance functions. Adept at driving collaboration, accountability, and disciplined execution in complex, regulated environments.

Experience

1. Vice President - Ai Genai Delivery

   Genpact

   Jul 2025 — Present · Bengaluru, IN

   Leading global delivery of large-scale AI and Generative AI programs across multiple industry verticals, with full accountability for outcomes, quality, and value realization. Built Generative AI and Agentic AI delivery capabilities from the ground up to support enterprise-wide transformation and scalable demand.Established enterprise-wide delivery governance covering demand intake, prioritization, funding, risk, compliance, and executive reporting.Partnered with CXOs and senior stakeholders to translate strategic objectives into executable AI roadmaps, business cases, and ROI-driven investment plans.Directed multi-region, multi-vendor teams using standardized delivery models and agile-at-scale practices, serving as the primary escalation authority.Scaled global AI delivery maturity through talent development, Responsible AI compliance, reusable platforms, and delivery of measurable business impact across efficiency, revenue, and customer experience.

Education

• Indian Institute of Management Bangalore

  Business Analytics and Intelligence, Business Analytics

  2015 — 2016

• Anna University Chennai

  Master’s Degree, Computer Software Engineering

  1998 — 2003

Skills

• Vendor Management
• Market Research
• Marketing Analytics
• Business Development
• Team Management
• Direct Marketing
• Business Analytics
• Segmentation
• Statistical Modeling
• Project Management
• Crm
• Account Management
• Analytics
• Predictive Analytics
• Business Analysis
• Customer Analysis