Santhosh Kumar Thangaraj

About Santhosh Kumar Thangaraj

With over 20 years of experience in the IT industry, I have developed and enhanced projects of various sizes using.Net and web technologies, including.Net Frameworks.Net Core, ASP.Net, ASP.Net MVC, C#, Web API, JQuery, JavaScript, Angular, and databases like SQL Server and Oracle.As an engagement delivery lead for multiple accounts in the insurance domain, I ensure the successful execution of projects and engagements. I have proven experience as a technical scrum master, leading Scrum and Kanban POD teams.I have strong customer experience, having served in North America, APAC, and the UK, driving deliverables, review meetings, and overall onshore-offshore coordination.

Experience

1. Engagement Delivery Lead

   Cognizant

   Apr 2022 — Present · Coimbatore, IN

   Serving as an engagement delivery lead and program manager for multiple clients in the insurance domain. Acting as the primary point of contact for programs owned by the Digital Engineering service line, responsible for their delivery and operations.• Coordinated with Tech leads, QA leads and Business Analyst of each project at regular intervals to understand the current progress of each project, address if there are any challenges or risks, and highlight it to the senior leadership team and work towards the solution. • Provide adequate support to the team by providing the right resources, guiding them on achieving the Sprint goals and PI (Program Increment) goals to ensure all the SLA which is agreed with client are met• Motivate teams to contribute on any value additions, automation / innovation to enhance client businesses.• Handled various operational activities including contract creation, project and opportunity baselines, pricing sheet preparation, resource onboarding, timesheet management, mainspring project metrics uploads, delivery governance updates, revenue and billing tasks, revenue forecasting, cost analysis, and staffing/resourcing and recruitment processes. • Estimated new initiatives, prepared resource loads for each phase, derived and optimized the operation margin based on the budget, and presented it to the customer. • Managed the new development, modernization and migration projects.

Education

• Dr.G.R.Damodaran College of Science

  Bachelor of Commerce - BCom, Business/Commerce, General

  1998 — 2001

• Sri Krishna College of Engineering and Technology

  Master in computer applications, Computer Science

  2001 — 2004