Santhanam Devanand
Head of Operations Support @ Bandhan Bank | Process Augmentations | Intelligent Automations | Branch Banking on-site and offsite support & monitoring | Operations Analytics
- Role
- SVP Operations Support at Bandhan Bank
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Santhanam Devanand
At Bandhan Bank, my tenure as SVP Operations Support and Head of Credit Card Operations has been marked by a dedication to integrating intelligent automation, enhancing process efficiency, and upholding stringent liabilities control. With a focus on digital transformation, we\'ve advanced operations through a strategic adoption of management information systems, setting a benchmark for operational excellence in the banking sector.Our team\'s commitment to leveraging cutting-edge technologies such as AI coupled Robotics has fostered a culture of innovation at Bandhan Bank. Through these efforts, we\'ve not only streamlined processes but also boosted customer satisfaction by providing seamless banking experiences. My professional journey reflects a continual quest to drive progress and deliver solutions that refine the financial landscape.
Experience
SVP Operations Support
Feb 2025 — Present · Mumbai, IN
Head of Operations @ Bandhan Bank | Process Solutions Management with Intelligent Automation Technology | Liabilities Outlet Control Management | Central Project Management
Education
DG Vaishnav, Dayanand Sagar Law
BSc LLB
Skills
- Cross Selling
- Mortgage Lending
- Mis
- Banking
- Relationship Management
- Team Management
- Credit Cards
- Credit
- Retail Banking
- Vendor Management
- Portfolio Management
- Loans
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