Santhana Krishnan K
Senior Executive - Customer Operations @ Nestlé India | PGDM Co’23 GLIM C | B.E., Mech, SSN ‘20
- Role
- Senior Executive - Customer Operations at Nestlé
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Santhana Krishnan K
Goal oriented individual targeting assignments in the field of Marketing and Analytics to widen my area of expertise. Professional expertise in various shop floor operations starting from day to day production planning to dispatching the products at the end of the day. Building proficiency in market research, digital advertising, process improvement, supply chain management, problem solving.
Experience
Senior Executive - Customer Operations
Jul 2025 — Present · Bengaluru, IN
Managing key accounts across Karnataka including Metro Cash & Carry and Government Channel CSD (entire Karnataka region) and major retail partners (Dmart, Spar, VMM) in the Coastal Karnataka market, overseeing Nestlé’s full product portfolio.End-to-end customer management: Developed and executed comprehensive business plans to drive sales and enhance brand visibility in organized trade channels.Sales growth & targets: Consistently met and often exceeded sales targets by analyzing market trends and adapting strategies, resulting in increased market share for Nestlé’s brands.Collaborative execution: Worked closely with supply chain and category management teams to ensure optimal stock levels, product availability, and timely deliveries for key outlets.Data-driven insights: Conducted periodic business reviews with key accounts, using sales data and market feedback to refine approach, identify growth opportunities, and strengthen trade partnerships.Relationship building: Built strong, long-term relationships with decision-makers at major retail chains, negotiating promotional activities and shelf placement to maximize category growth.Cross-functional leadership: Coordinated cross-functional teams (marketing, operations) to ensure seamless execution of initiatives and maintain high service standards for key accounts.
Education
Great Lakes Institute of Management
Post Graduate Diploma in Management (MBA)
Sri Sivasubramaniya Nadar College Of Engineering
BE - Bachelor of Engineering, Mechanical Engineering
2016 — 2020
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