Lakshmi Santala Gudla
Director - Head of Services, India - SAP Fioneer India
- Role
- Business Consulting Manager - Financial Services at SAP
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Lakshmi Santala Gudla
With over 25 years of distinguished experience in the IT industry, I bring a multifaceted leadership portfolio spanning People Management, Business Strategy, Project Delivery, Sales support, Customer Engagement, and Pre-Sales Excellence. Currently, I serve as a senior leader at SAP Fioneer India, where I head the Finance and Risk (Banking and Insurance) vertical within the Financial Services Industry.My core mission is to drive digital transformation for global financial institutions, delivering scalable and innovative solutions through a robust offshore-onsite delivery model. I am accountable for the successful execution of complex projects, aligning cutting-edge technologies with evolving customer needs, while continuously upskilling my team to stay ahead of the curve. Strategic Leadership: I lead cross-functional teams with a focus on operational excellence, customer-centricity, and agile delivery. Client Advocacy: I am deeply involved in every stage of client engagement—from need identification to solution articulation—ensuring outcomes that resonate with business goals. Delivery Excellence: I lead multi solutioned projects across the globe to bring success to the customer in their transformaton journey. People Management: I provide strategic guidance, coaching, and performance support to foster a high-impact, collaborative culture. Transformation Champion: I specialize in bridging business and technology, enabling financial institutions to modernize their services and platforms with confidence.My approach is rooted in proactive communication, stakeholder alignment, and a relentless commitment to quality. I believe that the right solution begins with understanding the real problem—and I take pride in delivering just that.
Experience
Business Consulting Manager - Financial Services
Jan 2016 — Present · Bangalore, IN
Joined new role from Jan\'16. I am handling Banking and insurance as part of SAP Financial Services at SAP Solution Delivery Center
Education
Indira Gandhi National Open University
Master of Business Administration (MBA), Operations Research
2009 — 2012
Indian Institute of Management, Calcutta
SMP - senior management program, Business Administration and Management
2014 — 2015
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