Sanskar Vishwakarma
Quality Analyst - TASKUS |Ex. Quality Analyst (Hexaware BPS,Teleperformance ) | 7 Quality tools | Customer support ( Inbound, Outbound, Chat & Email || Escalations || Customer Experience|| E-Commerce||Process KB || LSSYB
- Role
- Quality Analyst at TaskUs
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Sanskar Vishwakarma
As a diligent and detail-oriented BPO Quality Analyst with 5 years of experience, I have consistently demonstrated my commitment to ensuring operational excellence and driving continuous improvement within the BPO environment. Through my role, I have honed my skills in quality assurance, process optimization, and team collaboration, delivering exceptional results.My tenure as a BPO Quality Analyst has been characterized by a strong dedication to excellence, a passion for continuous improvement, and a commitment to driving positive outcomes for both internal stakeholders and clients. I am confident in my ability to leverage my skills and experience to make meaningful contributions to any BPO environment, and I am eager to embrace new challenges and opportunities for growth.As a dedicated professional in the realm of Customer Experience and Quality, I have had the privilege of working with some of the finest organizations in the industry. At Hexaware, I served as a Quality Analyst, where I learned the art of crafting exceptional customer journeys and fostering a culture of excellence.Prior to that, I held the position of Quality Analyst at Teleperformance. This role allowed me to harness my skills in developing and nurturing teams to deliver outstanding customer service, setting the foundation for a stellar customer experience.
Experience
Quality Analyst
May 2024 — Present · Indore, IN
Education
Sri Aurobindo Institute of Technology, Indore
Master of Business Administration - MBA
2021 — 2024
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