Fathima Sanobar

Sr Business Analyst @CGI

Hyderabad, IN

In my current role as a Senior Business Analyst, I have been instrumental in resolving over critical business issues by analyzing operations and implementing strategic solutions. I have defined project scopes for multiple internal initiatives, translating complex business needs into actionable requirements. My efforts in workflow optimization have led to a 20% increase in project delivery speed, while my focus on product quality has resulted in a 15% reduction in customer complaints. Additionally, I have enhanced client satisfaction by 25% through data-driven decision-making frameworks and effective application rollouts.Achievements: My key achievements include achieving a 30% cost reduction through improved vendor management and procurement processes, as well as successfully leading cross-functional teams to drive business transformations. I have also implemented automation tools that have significantly contributed to productivity and operational efficiency.