Sanmukh Putran
Customer Value Architect - Process Mining CoE
- Role
- Customer Value Architect (Deputy General Manager) at VOIS
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Sanmukh Putran
Performance driven professional with 20+ years of overall experience (15+ in telecom, BPO…
Experience
Customer Value Architect (Deputy General Manager)
Jan 2023 — Present · Pune, IN
This role involves : • Recognizing opportunities to simplify processes in various global markets and working with them to drive measurable business value. • Building business case models & executing solutions by analyzing business problems and using management consulting & process improvement expertise. • Using holistic knowledge of Celonis product features to resolve execution gaps. • Advocating change management and facilitating workshops to drive adoption across the organization.
Education
The ICFAI University, Tripura
Bachelor of Business Administration - BBA
Welingkar Institute of Management
Post Graduate Diploma in Business Administration
University of Mumbai
Chemical Engineering
Skills
- Business Analysis
- Call Centers
- Business Process Improvement
- Outsourcing
- Project Management
- Mis
- Team Management
- Management
- Team Leadership
- Analytics
- Telecommunications
- Analysis
- Vendor Management
- Process Improvement
- Performance Management
- Bpo
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