Sankim Sharma
Team Management | Strategy & Operations | Customer Service| Learning & Development
- Role
- Pod Manager at Better
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Sankim Sharma
A result driven professional with 14+ years of experience in Operations, Learning & …
Experience
Pod Manager
Jun 2021 — Present · Gurugram, IN
As a Start-Up Company, it involves working in a dynamic team setting and a fast paced environment with extensive exposure and learning where I have to wear multiple hats. Key Highlights besides deliverables are - Led testing of new tools & CRMs- Led and support multiple projects which improved customer retention- Prepared MIS report and shared data analysis to the SLT to help decision making- Presented Weekly & Monthly Business Reviews to Senior Leadership Team & Stakeholders- Received the Q4 2021 Pinnacle Award for a project that was successfully rolled-out on a large scale where my team owned the up-skilling sessions.
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