Sannkett Ramnani

About Sannkett Ramnani

Infrastructure Project Manager | Service Assurance Specialist | Data Analytics Enthusiast PMP | PRINCE2 | AWS Solution Architect Associate | ITIL v3 Foundation Data-Driven | Transition Leader | Enterprise Delivery ExpertI am a Client Partner and Program Leader dedicated to driving high-value business outcomes at the intersection of IT Infrastructure, Generative AI (GenAI), and Governance. With 15+ years of experience, I specialise in moving organisations from complex, fragmented processes to automated, governed environments that scale. I excel in translating strategic vision into Agile execution, managing large vendor ecosystems (900+ staff, complex SOW/Opex models), and delivering mission-critical programs.

Experience

1. Partner Chapter Lead

   Telstra

   Oct 2023 — Present · Pune, IN

   Vendor & contract governance; SOW creation (onboarding/offboarding; Capex/Opex; outcome/performance-based models); stakeholder engagement across business & finance; 900+ contract staff.Pioneered a GenAI-based Copilot Chat Agent to automate and govern the full Employee Lifecycle (Onboarding, Governance, Offboarding), successfully streamlining previously broken processes.Engineered a data-driven framework within the Copilot for real-time tracking of Employee Exit Management KPIs, OKRs (Company, Group, Individual), and Stretch Targets, enhancing goal alignment and operational transparency.Led critical Cloud Migration streams (AVD/Azure Virtual Desktop and GHCP/GCP), ensuring seamless infrastructure modernization and securing the environment following the decommissioning of the legacy BIGIP VPN.Raised vendor performance by operationalizing clear KPIs/SLA scorecards and quarterly reviews; increased on-time delivery and compliance by 17% increase.Reduced cost of services via targeted rate negotiations and vendor consolidation; realized $5.3 m savings and improved forecast accuracy.Accelerated SOW cycle time by standardizing templates & approval workflows; cut turnaround from 12 days to 5 days and reduced rework.Strengthened risk posture with a vendor risk register and remediation playbooks; trimmed critical non-compliances.Instituted performance analytics (Power BI) to track productivity, satisfaction, and cost metrics across 900+ contractors; improved visibility for exec reviews.

Education

• Monad University

  B.A, Art/Art Studies, General

  2013 — 2016

• Delhi Board of Secondary and Senior Secondary Education

  HSC, English

  2004 — 2005

• N.O.S Board

  SSC, Junior High/Intermediate/Middle School Education and Teaching

  2001 — 2002