Sanket Patel

Cloud Application Analyst @ATCO

Calgary, AB, CA
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jul 2019 — Present

Cloud Application Analyst @ATCO

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Oracle Cloud HCM\\\\n• Respond to tickets and alerts and resolve operational incidents and problems\\\\n• Provide excellent customer service to application and product teams\\\\n• Execute changes to our infrastructure environment, minimize risk and operational impacts and ensure that we mitigate and understand cross-functional impacts to other infrastructure components\\\\n• Gap functional requirements to capabilities of the system to propose technology solutions and appropriate workarounds.\\\\n• Coordinate and manage cross-functional solution dependencies across all HCM modules (Core HR, Talent, Performance, Compensation, Recruiting, Learn, and Reporting and Analytics)\\\\n• Develop relationships with stakeholders, adopting a ‘trusted advisor’ role\\\\n• Create and maintain documentation including user guides and training materials to aid in use training and support, deliver training where necessary\\\\n• Monitor, analyze, and advise on testing of application patches/upgrades.\\\\n• Highly self-motivated and directed.\\\\n• Keen attention to detail.\\\\n• Involvement in one or more major upgrades and/or module implementation projects.\\\\n• Utilize the Oracle Cloud HCM reporting tools to develop reports, dashboards and metrics for use by Human Resources and the business\\\\n• Work in partnership with HR, Finance and SCM Resources on best practices and processes\\\\n• Interface with Oracle Cloud HCM Community to stay abreast of implementations, enhancements, reports, communication, continuous improvement opportunities\\\\n• Translate business requirements to value-added solutions\\\\n• Assist in enforcement of project deadlines and schedules\\\\n• Proficient in Microsoft Power Platform (Power Apps, Power Automate, Power BI, Power Virtual Agents)\\\\n• Experienced in establishing and managing Centre of Excellence (CoE) practices for low-code development\\\\n• Knowledgeable in Citizen Development principles\\\\n• Assisted with Oracle EPM (Enterprise Performance Management) and Oracle FAW (Financials Accounting Hub) implementations\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

EDUCATION

N/A

Centennial College

Software Engineering Technology, Computer Programming/Programmer, Information Technology

N/A

ISSC, University of Pune

Bachelor's degree, Computer Programming, Specific Applications

N/A

Centennial College

Associate's degree, Computer Software Technology/Technician

ABOUT SANKET PATEL

I am a highly motivated and results-driven professional with expertise in leveraging…

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Sanket Patel — Cloud Application Analyst at ATCO in Calgary, AB, CA | Unifers