Singaravadivel Sankaramurthy
Senior Manager | SaaS Operations & Production Support | Cloud, Release, and AI-Enabled Monitoring | Customer Experience
- Role
- Senior Manager - Operation Support at Solartis Llc
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Singaravadivel Sankaramurthy
IT Operations and Service Reliability Leader with nearly 20 years of global experience…
Experience
Senior Manager - Operation Support
Nov 2022 — Present · Chennai, IN
Lead and mentor Monitoring, Release, and Cloud Infrastructure teams, driving AI-enabled operations and efficiency. Proactively anticipate and address issues using AI-assisted monitoring, smart alerting mechanisms, RCA, and business continuity practices. Deploy AI-driven tools and metrics to measure and improve user experience. Maintain stability in a multi-tenant infrastructure, leveraging AI insights to balance shared and dedicated resources. Automate release builds with AI-supported conflict detection to minimize downtime and ensure seamless deployments. Collaborate with customers and stakeholders—Developers, DevOps, Security, Quality, Cloud partners, and customer Infra teams—using AI analytics to enhance decision-making. Make key infrastructure decisions and approvals with AI-backed performance evaluations and recommendations. Track and improve team performance using AI-enabled reporting and transparency tools.
Education
Shanmugha Arts, Science, Technology and Research Academy
Master of Computer Applications (MCA), Computer Applications
2001 — 2004
Bharathidasan University, Tiruchirappalli
Bachelor of Science (B.Sc.), Computer Science
1998 — 2001
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