Sankar Pradhan

Experience

1. Executive at Pidilite Industries Ltd

   Pidilite Industries Limited

   Feb 2008 — Present · Mumbai, IN

   Managing all the sales related activity of the division. Handling a high volume of customer inquiries whilst providing a high quality of service to each caller.Tracking sales orders to ensure that they are scheduled and sent out on time.Effectively communicating with customers in a professional and friendly manner.Ordering and ensuring the delivery of goods to customers.Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.Organizing sales promotional campaigns.Contacting potential customers to arrange appointments.Resolving any sales related issues with customers.Completing the administrative needs of the Sales Department.Making follow-up calls to confirm sales orders or delivery dates.Responding to sales queries via phone, e-mail and in writing.Accurately analyzing and assessing statistical data.Follow-ups with customers for getting purchase orders as per scheduleFollow-ups for the timely processing of purchase orders received from customers. Managing special pricing as per TOT with different MT national chains and corporate customers. Coordinating sale team, National distribution center, C&F agents, supply chain agency and end customer for billing and dispatch of consignments on time.

Skills

• Employee Relations
• Screening
• Recruiting
• HR Policies
• Customer Service
• Team Management
• Employee Engagement
• Performance Management
• Hris
• Powerpoint
• Mis
• Management
• Microsoft Office
• Vendor Management
• Human Resources