Sankalp Jetithor
Sr Technical Support Engineer| Lead, Operations
- Role
- Senior Technical Support Engineer Lead, Operations at Concentrix
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Sankalp Jetithor
Completed my BSC in computer Science and working in tech has made me realise how much i…
Experience
Senior Technical Support Engineer Lead, Operations
May 2025 — Present · Pune, IN
Provide Tier 2/3 support for Office 365 applications (Exchange Online, Teams, SharePoint, OneDrive) and Azure AD services.• Diagnose and resolve Azure AD issues, including authentication, SSO, MFA, conditional access, and user/group management.• Assist with identity management, directory synchronization (Azure AD Connect), and integration with third-party tools.• Monitor system performance, security, and compliance within O365 environments.• Document solutions, best practices, and troubleshooting guides for future reference.
Education
Modern Education Society's Nowrosjee Wadia College Arts, Science, Pune 01
Bachelor of Science - BS, Computer Science
Modern Education Society's Nowrosjee Wadia College Arts, Science, Pune 01
High School Diploma, Science
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