Sanju Pratap
Product Management and Strategy | P&L | Business Transformation & Excellence
- Role
- Senior Vice President, Head of Product at Sandata Technologies
- Location
- Nashville, TN, US
- LinkedIn followers
- 500 followers
About Sanju Pratap
A results-driven healthcare technology executive with a proven track record of driving…
Experience
Senior Vice President, Head of Product
Jul 2023 — Present
Built and led the product organization for a market-leading home care agency management platform serving over 65% of the Medicaid population, 20K+ provider groups, 24+ Medicaid programs, and 50+ managed care organizations, facilitating over 700K daily transactions. The platform optimizes start & service of care, and related billing & claims processing for payers, providers, caregivers & care recipients. MAJOR ACCOMPLISHMENTS:Spearheaded a product strategy to capture $150M+ revenue across existing customers & new markets, securing contract renewals and optimizing operations.Executed a data driven product mindset, leveraging market research & user insights to drive a product vision & roadmap supporting a $90M+ product portfolio. Accelerated go to market readiness by >30% through product led growth strategies, process improvement & alignment across the organization. Led deep collaboration with development & UX teams through whiteboard sessions & strategic discussions, ensuring alignment across the product lifecycle. Led the development & launch of a ground-breaking platform, driving $10M+ in revenue, supporting over 2K+ providers and 2 Medicaid programs in 5 months. Increased average provider customer margins to 70% through tiered pricing & featuring higher margin valued products. Built a high-performing team with a culture of collaboration, creativity & accountability, across onshore & offshore teams, with a 20% increase in employee satisfaction in less than a year, and developed key talent valued by acquiring organization.Transformed onboarding processes, achieving a 70% reduction in key processes through automation & revising long standing operations. Established a framework leveraged by HHAx to accelerate Medicaid program implementations. Developed 4 successful product innovations and collaborated on 2 patents, improving company market position & enterprise value. Spearheaded AI driven solutions to improve customer experiences & reduce cost.
Education
Georgia Institute of Technology
Engineer's Degree
Georgia Institute of Technology - Georgia Tech College of Management
Master of Business Administration (M.B.A.)
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