Sanjula Chitty
Cognitive Science & Computer Science @ UVA
- Role
- User Experience Research Intern at Xometry
- Location
- Washington, DC, US
- LinkedIn followers
- 500 followers
About Sanjula Chitty
Human-Centered Researcher-Leader passionate about understanding people and designing…
Experience
User Experience Research Intern
Jun 2025 — Present
Conducted and analyzed fifteen hours of interviews with industrial buyers to explore Maintenance, Repair, and Operations (MRO) purchasing behavior; synthesized findings into affinity maps, research summaries, and stakeholder-ready presentations to drive product strategy• Oversaw usability testing for the Xometry Mobile App by supporting running 3 partner feedback sessions; coded findings in Marvin, built affinity maps, and delivered synthesized insights to design and research stakeholders• Led six in-depth interviews with DFM engineers to inform design of a ChatBot and Email Triage system; produced early Figma wireframes and co-presented prototype to CTO, CMO, and President• Investigated a 40% checkout drop-off rate in partnership with a senior researcher; conducted evaluative sessions using live flows, Rally, and FullStory, uncovering usability blockers and informing iterative design changes• Designed and communicated three key visual artifacts, presentation decks, and wireframes to share emerging insights and actionable recommendations with cross-functional stakeholders, including product, design, and leadership
Education
Potomac Falls High School
High School Diploma
University of Virginia
Bachelor of Arts - BA, Cognitive Science
2022 — 2026
Academies of Loudoun
High School Diploma, Information Technology
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