Sanjoy Singharoy

About Sanjoy Singharoy

About MeI am a seasoned Digital Transformation and AI Solutions Leader with over 23 years of experience driving innovation and business impact across BFSI, Insurance, Healthcare, and Enterprise domains. Currently leading presales and solutioning for Generative AI and Agentic AI at Hexaware Technologies, I architect scalable, multi-technology AI ecosystems that integrate cloud platforms (Azure, AWS), RPA, and low-code/no-code tools. My solutions enhance operational efficiency, elevate customer experience, and accelerate AI-driven business transformation.Throughout my career, I have spearheaded the design and delivery of more than 10 complex Generative AI use cases—including document intelligence, intelligent virtual assistants, and agent assist frameworks—integrated securely into enterprise banking and business platforms. By blending strategic vision with hands-on techno-functional expertise, I ensure AI initiatives deliver predictable, measurable outcomes while maintaining governance, security, and ethical standards. I thrive on collaborating with cross-functional teams of data scientists, engineers, and business stakeholders to co-create AI innovations that solve real-world problems. My leadership approach combines Agile and SAFe methodologies, emphasizing strong delivery governance, commercial optimization, and risk management to safeguard client investments while driving transformational change.I am passionate about continuous learning and championing responsible AI practices. As AI technologies rapidly evolve, I focus on cultivating an ethical framework around AI adoption, ensuring transparency, fairness, and inclusiveness. I mentor and empower teams to adopt emerging technologies, build reusable AI assets, and foster a culture of innovation aligned with business strategy.Certified in Agile, SAFe, Cloud Fundamentals, and advanced AI methodologies, I am committed to helping organizations harness AI’s full potential for competitive advantage and sustainable growth.

Experience

1. General Manager Pre-sales

   Hexaware Technologies

   Sep 2023 — Present · Pune, IN

   Lead presales and solutioning initiatives for Generative AI and Automation across BPO andenterprise transformation programs.• Act as delivery governance partner for complex, multi-technology engagements, ensuringalignment with Agile and SAFe frameworks.• Design recovery strategies for at-risk projects involving rapid diagnosis, re-scoping, andstakeholder alignment through executive reviews.• Define commercial proposals and resets including effort baselines, milestone planning, andpricing model rationalization.• Architect multi-technology integrations using Power Automate, Power Apps, Dataverse withbanking platforms and cloud services.• Develop PMO artifacts such as SDDs, WBS, complexity matrices, effort estimates, stage-gateplans, and executive dashboards.• Coach and mentor cross-functional teams on delivery best practices, change management,and AI technology adoption.• Build reusable playbooks, estimation templates, and governance checklists to drive deliveryexcellence and efficiency.• Champion innovation by creating reusable AI assets, PoCs, and demos, showcasingHexaware’s capabilities to clients.

Education

• INSTITUTE OF COMMUNICATION MANAGEMENT

  PGDAdM, Public Relations, Advertising, and Applied Communication

  1999 — 2000

• Institute of Communication and Management

  Master of Business Administration, Marketing/Marketing Management, General

• Automation Anywhere Inc

  Automation Anywhere Advance RPA Professional Certification, RPA

  2017 — 2017

• The University of Burdwan

  B.Com(H) Accountancy, Commerce, Economics

  1997 — 1999

• ICFAI

  Diploma in Business Finance, Accounting and Finance

  2001 — 2001

• The University of Burdwan

  Bachelor of Commerce - BCom, Finance and Financial Management Services

• The University of Burdwan

  B.Com. (Hons.), Accounting and Business/Management

• Katwa Bharati Bhavan High School

  10+2, Physical Sciences

  1989 — 1996

Skills

• Business Development
• Macro Programming
• Microsoft Excel
• Business Analysis
• Auditing
• Team Management
• Process Automation
• Process Improvement
• Marketing Strategy
• Vba Programming
• Finance
• Data Analysis