Sanjiv Kumar Singh

About Sanjiv Kumar Singh

20 Years total experience including 19 years in Toll Operations (BOT and DBFOT projects). Having experience of 5 major project COD ( Raipur-Durg Expressways Pvt. Ltd. NH-6 Chhattisgarh, Delhi- Gurgaon Super Connectivity Ltd. NH-8,Gurgaon, Shree Jagannath Expressways Pvt. Ltd. NH-5, Odisha, Soma Isolux Surat Hazira Tollways Ltd. NH-6, Surat, Gujarat. and Farakka- Raiganj Highways Ltd. NH-34, West Bengal. with five different types of Automatic Vehicle Classification System as like GEA France and KAPSCH Metro Road system, RAJDEEP Toll Management System, EFKON Toll management System and Tecsidel Toll management system. Comfortable in Toll Management Reporting, ETC, CCH, Fastag Reconcilation, Overload Collection( WIM Collection) Audit, Incident management and all operational procedures.

Experience

1. Manager o & m

   Dsc Limited

   May 2023 — Present

   Management and supervision of the Toll Department and the Customer Service CenterOverall Operational functions which include Commercial operations such as Toll Collection, Traffic Management and overall administrative functions, housekeeping of buildings, facilities, roads and bridge, computerised systems and other company assets. Organizes activities of the Toll and Customer Service Center Section to ensure effective implementation of departmental plans, effective customer care and the achievement of objectives.Per)forms all activities related to management of staff including defining roles and responsibilities, provides leadership, develops team work, setting goals, priorities, facilitating work, removing barriers/resolving differences, counselling, appraising performance and training and developing staff.Provides inputs and regular updates to the toll policy, including priority areas and objectives.Ensure full compliances with statutory, contractual and procedural compliances.Assess the daily compiled toll collection & traffic report and initiate corrective action. Highlight to the management about any incident / event affecting operations / toll.Ensure commissioning & implement the tolling procedures. Review & comment on all the correspondence with NHAI / any Government Body notice and ensure timely action on the same. Review the monthly O&M reports being submitted to NHAI to review & follow up for any court / legal cases against the company for the project / Toll.Highlight the O&M and contractual requirements not being 100% fulfilled.Review & follow-up any insurance claims pending for early settlement.Visit & review the overall operations of the projects & report to management & take approvals. Review the safety issues and tolling equipment performance.

Education

• Vinoba Bhave University

  Bachelor of Commerce (B.Com.), accounts, auditing,

  1997 — 2001

• Jaipur National University

  Master of Business Administration - MBA, Operations Management and Supervision