Sanjeev Garg

IT Customer Support Analyst @Valley Medical Center & Clinics

San Jose, CA, US

i. Manage IT support single handed for 3 big offices where each office has more than 100 employees, and 3-medium size offices.ii. Software management continuous improvement using PDCA (plan, Do, Check, and Managed all the vendor participation for MFD (multi-function devices) contract throughout the County, and later help Canon’s smooth implementation throughout the Valley Medical Center.iv. Migration and integration of software & hardware of client/customers; goals accomplished with no unscheduled downtime.v. Ensure work, information, ideas, and technology flow freely among the team/section and ensures collaboration with other teams.vi. Manage the delivery of one or more IT services to support the IT strategy.vii. Provide input into demand management process and executes on Participate in the development of IT budgets.ix. Implements process improvements