Sanjeev Monga
National Manager - RCU - Hinduja Housing Finance || Previous: Collections, Recoveries, Litigation | Collection Strategy, Analytics, Team Building & Process Excellence
- Role
- National Manager - Rcu at Hinduja Housing Finance
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sanjeev Monga
Seasoned professional with 20+ years of expertise in Collections, Recoveries, Litigation, Collection Strategy, Team Building, Portfolio Monitoring, Delinquency Management & Forecasting, Analytics, and Systems & Process Development.Successfully led nationwide operations for diverse financial products. Have managed Secured loans (Mortgages, SME/MSME, All Vehicles, Gold) and Unsecured loans (PL, BL Cards).My focus is on building high-performing teams, implementing robust systems, MIS and analytics, optimizing the strategies, and driving process and digital innovations to improve efficiency, reduce risk and delinquencies, and enhance the portfolio performance.
Experience
National Manager - Rcu
Aug 2025 — Present · Chennai, IN
Currently building the RCU vertical, including team hiring, process design, and framework development.Developing systems and policies to strengthen risk control, fraud management, and process integrity across the business.Working closely with the leadership team to ensure the RCU integrates smoothly and supports overall business goals.
Education
National Institute Of Sales
PGDSM, Sales & Marketing
1998 — 2000
Delhi University
Bachelor of Commerce (B.Com.), Commerce
1997 — 2000
Bharat National Public School
Commerce
1995 — 1997
Skills
- Credit and Collections
- Management
- Team Building
- Man Management
- Utility Industry
- Process Management
- Business Development
- Call Centers
- Management Information Systems (Mis)
- Risk Management
- Team Management
- Analytics
- Vendor Management
- Dialer
- Strategy
- System
- Mis
- Collections
- Collections Analytics
- Loans
- Process Improvements and Capacity Planning
- Bpo
- Credit Risk
- Utility Billing
- Presentation
- Customer Service
- Negotiation
- Personal Loans
- Sales
- Cross Selling
- Trade Finance
- Credit Cards
- Performance Management
- Financial Risk
- Collection Strategy
- Skip
- Business 2 Business
- Systems
- Skip Tracing
- Debt Management
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