Sanjeev Sivan
Worked as Service Delivery Manager @ Cognizant | Driving Operational Excellence
- Role
- Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Sanjeev Sivan
With over 18 years of rich experience in the ITES sector, I am a seasoned service…
Experience
Present
Education
Osmania University
BHM, Hotel Management
1996 — 1999
University of Limerick
Graduate Diploma , Business Administration and Management, Strategy
2006 — 2007
Skills
- Bpo
- Team Management
- Crm
- Management
- Process Management
- Vendor Management
- Product Management
- Call Centers
- Business Process Improvement
- Process Improvement
- Leadership
- Teamwork
- Business Intelligence
- Business Analysis
- Service Delivery
- Organizational Development
- Operations Management
- Outsourcing
- Sales
- Customer Experience
- Team Leadership
- Customer Relationship Management (Crm)
- Business Process Outsourcing (Bpo)
- Change Management
- Pre-Sales
- Strategy
- Customer Service
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