Sanjeev Singh
Technical Service Manager (Pan India) -- Nestlé | Ex- Coca-Cola ; M&M ; Café Coffee Day ; Lavazza ; Modi Continental
- Role
- Sr Manager- Service (National) at Nestlé
- Location
- North Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sanjeev Singh
An Electrical Engineer by qualification and certified Quality Management professional,…
Experience
Sr Manager- Service (National)
Jan 2013 — Present · Gurgaon, IN
Heading and Managing Technical services of North Branch and ensuring implementation of Nestlé’s Trade Asset Management Guidelines.• Managing Technical Support such as Preventive Maintenance, breakdown maintenance, Installation & Commissioning of Imported Tea & Coffee Vending machine, Visi Coolers, Display fridge etc. through a team of Service Engineers and third- party service providers• Implementing and maintaining the Quality of NESCAFE Consumption points (Café), refrigeration units and Coffee & Tea Vending machines.• Managing 3rd party service providers i.e, Technical Service Provider, Quality Assurance agency, Manpower agency etc.• Coordinating with Call center to track the KPI’s as per agreed SLA and ensuring that the service providers are following the service legal agreement (SLA) e.g. Costs, turn-around-time, quality, productivity etc.• Conduct the operation reviews with services providers so that appropriate action can be taken for the identify issue.• Salvaging the spare parts, understanding recurring problems of the products, replacing spares at customers’ site and sending back items under warranty to Manufacturer for warranty claim and corrective action.• Ensuring the technical competency and conducting the training Session for technical team, key operation staff, Sales team, service provider, distributor service engineers.
Education
D.N. Polytechnic
Diploma, Electrical Engg.
1996 — 1999
INSTITUTE OF BUSINESS MANGAMENT & ENGINEERING
Bachelor of Engineering, ELECTRICAL ENGINEERING
2008 — 2011
Skills
- Key Account Management
- Negotiation
- Fmcg
- Vendor Management
- Quality System
- Procurement
- Kaizen
- Haccp
- Manufacturing
- Product Development
- Quality Assurance
- Business Development
- Microsoft Office
- Training
- New Business Development
- Sourcing
- Retail
- Customer Relations
- Root Cause Analysis
- Continuous Improvement
- Sap
- Change Management
- Teamwork
- Team Management
- Operations Management
- Plant Maintenance
- Project Planning
- Management
- Team Building
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.