Sanjeev Sharma
- Role
- Senior Product Manager at Novelvox
- Location
- Faridabad, IN
- LinkedIn followers
- 500 followers
Experience
Senior Product Manager
Nov 2022 — Present · IN
Led the development and launch of a new customer experience platform for call centers, which resulted in a 15% increase in customer satisfaction. Worked with cross-functional teams to define product requirements, develop user stories, and prioritize features. Managed the product roadmap and ensured that it aligned with the company\'s strategic goals. Worked with sales and marketing teams to create and execute go-to-market plans. Successfully launched several new products and features, resulting in increased revenue and market share. Worked with the Delivery team for smooth deployments and upgrades and handled customer queries and requests.
Education
Jaypee University of Information Technology, Waknaghat, Solan
Bachelor of Technology - BTech, Computer Science
2006 — 2010
Jaypee University of Information Technology
Bachelor of Technology (B.Tech.), Computer Science
2006 — 2010
Maharshi Dayanand University
Master of Technology (M.Tech.), CSE
2011 — 2013
Tagore Academy Public School Sec 3 Faridabad
Secondary
2004 — 2006
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