Sanjeev Sharma
Global Head & General Manager – Global NOC & cloud operations Wipro Ltd
- Role
- Global Head & General Manager Global Noc & Cloud Operations Wipro Ltd at Wipro
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sanjeev Sharma
Summary: A seasoned IT executive and an IT enabler, with more than two decades of…
Experience
Global Head & General Manager Global Noc & Cloud Operations Wipro Ltd
Oct 2023 — Present · Delhi, IN
Manage operations of Wipro global NOC covering Network, IT security, multi-cloud support, Voice, video and telecom infra2. Responsible for keeping the lights on & improve response and resolution SLA and NSS for global NOC3. Managing cost of operations4. Building and scaling talent and develop multi-skilled team to deliver operations globally5. Improve operations – reduce single point of failures across infra, ensure equipment is resilient and scalable
Education
Symbiosis center for distance learning
PGDBA, Marketing
2004 — 2006
Andhra University
Bachelor of Engineering (B.E.), Electronics and communications
1989 — 1993
Skills
- Management
- Skilled Communicator
- Leadership Talent Development
- Customer Relationship Management (Crm)
- IT Strategy, Infrastructure, Operations
- Bpo
- Crm
- Itil
- Vendor Management
- Budget Planning, Financials and Cost Matrices
- Aligning IT to Business
- Transition Management
- Offshoring
- Team Management
- Business Process Outsourcing (Bpo)
- Customer Relationship Management
- Experience of Design and Setting Up Technology Infrastructure
- Solution Architecture
- Pre-Sales
- Service Delivery
- Business Analysis
- High on Commitment and Execution
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