Sanjeev Kumar
Sr. Manager- Projects at CS Infocomm Pvt Ltd.
- Role
- Sr Manager - Projects at Csinfocomm
- Location
- South Delhi, IN
- LinkedIn followers
- 500 followers
About Sanjeev Kumar
Genesys Framework, Predictive Dialers, ACD, Genesys, Aspect, AVAYA, Cisco PCCE Solutions
Experience
Sr Manager - Projects
Jan 2008 — Present · IN
Taking care of North India, Responsible for Program and Project - Management, Service Delivery and Escalations, responsible for Voice Based Contact Center Solution\'s Consultancy, CIM System’s Management & Maintenance like Aspect Software- Genesys Contact Center 8.0/5, AVAYA, Cisco PCCE 11.5/12.0, Aspect UIP-6.X,UIP-7.X, Concerto’s – EnsemblePro-5.X, etc.actively involved in Solution Consultancy; System Implementation & Integration and Customization which includes effective CIM Solution’s Consultancy and business process requirement\'s fulfillment.
Education
High School Piro
High School
Magadh University
Master of Computer Applications - MCA
2003 — 2005
NIIT Institute
DNIIT
2000 — 2002
Skills
- Integration
- Voip
- Negotiation
- Cti
- Unified Communications
- Ivr
- Avaya
- Contact Centers
- Team Management
- Solution Architecture
- Call Center
- Service Delivery
- Pre-Sales
- Vendor Management
- Call Centers
- Telecommunications
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.